Registration for an Operator in a Tourism Establishment

Updated: 23.03.2020

Registration for an Operator in a tourism establishment

In relation to a tourism operation (other than a tourist guide),an Operator means a person, other than an owner, who is entitled to operate a tourism establishment in his own right under a title derived directly or indirectly from an owner


An application can be filed online by following the link:


Applicable Law

Chapter 409- Travel and Tourism Services Act-

Documents needed with application

  • Identity Card
  • An official Employment history from a Government Body (such as Jobsplus) and/or academic qualifications
  • Police Conduct
  • Copy of License (All Licenses up to date)
  • Company Resolution if applicable- Company registration and representation.
  • Copy of full Memo of Articles of association and company resolution if applicable (if applicable)

See Subsidiary Legislation 409.05


Within forty-five (45) days from the date of receipt of a complete application, the Authority shall determine whether to issue a licence. This period may, prior to the expiry of the relevant period, be extended by the Authority for one period of not more than sixty (60) days. Such extension and the reasons behind it shall be notified to the applicant without delay.

Incomplete Application Forms

In the case of an incomplete application form, the Authority shall, without delay, inform the applicant of the need to supply any additional information or documentation, or of the need to conduct any interviews or inspection.
Nonetheless, when the Authority has not determined whether to issue a licence to an applicant, within the periods mentioned above, such applicant shall not be deemed, for all intents and purposes of law, to be licensed.


Means of Redress or Appeal

Any person who feels aggrieved by a decision of the Authority, as provided in article 14(1) of Chapter 409- Travel and Tourism Services Act, may appeal to the Tourism Appeals Board, on payment of the prescribed fee  within fifteen (15) days from the date the decision on which the appeal is entered is communicated to the person concerned. Appeals should be addressed to: Dr. Lynn Faure (Tourism Appeals Board Secretary) Attention Mr. Paul Pace (Director Corporate Services)- Ministry for Tourism & Consumer Protection, 233, Republic Street Valletta VLT 1116, Malta.

Department ResponsibleMTA Licensing Department

Contact Persons:       

Mr. Kevin Fsadni - Director Product Development Directorate & Licensing
Tel: 22915600

Mr. Malcolm Zerafa - Manager Licensing
Tel: 22915717

General Enquiries -
Tel: 22915000


Authority: Malta Tourism Authority