Quality Seal

The Quality Assured (QA) seal is a Malta Tourism Authority voluntary quality recognition scheme aimed at businesses offering high levels of quality, consistency and professionalism. The QA seal covers three key tourism business operations, namely restaurants, visitor attractions and destination management companies (DMCs). The participating businesses are assessed either annually or once every two years.

The QA seal was launched in 2008 for DMCs and in 2009 the first companies were awarded. In 2010 the first visitor attractions were awarded and in 2015 the first restaurants were awarded.

The criteria are specific to each category and different methods of assessment are used. 


Schemes:

  • Quality Assured seal for Destination Management Companies - The scheme was launched in 2008 and the scope is to recognise DMCs committed to high levels of quality and professionalism. The assessment is carried out through an audit and participation is on a voluntary basis. Quality Assured DMCs are conference organisers and event planners that have been certified and given the quality seal. We understand that if you are planning out your next corporate event or motivational seminar, you need a certified and professional partner like a QA DMC that will help you through all the stages. You can rest assured that the ones featured here are experts in the MICE industry.

 

           List of currently certified QA DMCs:

           20Twenty - Mifsud Brothers Ltd

           A.von Brockdorff Services Ltd

            DMC by Robert Arrigo & Sons Ltd   

           AGL Alliance Group Ltd

           Alpine Sterling DMC

           Citrus Travel Ltd

           Colours of Malta

           ECMeetings Company Ltd

           Emotion Events

           Malta Uncut

           Meet360 Events

           Meeting Point Events Ltd

           MI Malta Ltd.

           On Site Malta

           Petite Events

           Rigo Malta DMC

           Special Interest Travel (SIT)

           United Travel

 

           Download Application Form

 

  • Quality Assured seal for Visitor Attractions - The scheme was launched in 2010 and the scope is to recognise visitor attractions committed to high levels of quality and professionalism. The assessment is carried out through an announced visit and participation is on a voluntary basis. QA Visitor Attractions include a variety of places such as museums, historic houses and parks which offer unique experiences for old and young alike. You can rest assured that these places are worthy of a visit and good value for money, while you are on holiday in the Maltese Islands. All the visitor attractions listed in these pages have been certified.

 

           List of currently certified QA Visitor Attractions:

           Casa Bernard

           Domvs Romana

           Esplora Interactive Science Centre

           Fort St Angelo

           Fort St Elmo - National War Museum

           Għar Dalam

           Ġgantija Archaeological Park

           Gran Castello Historic House & The Old Prison

           Grandmaster’s Palace

           Ħaġar Qim & Mnajdra Archaeological Park

           Ħal Saflieni Hypogeum

           Ħal Tarxien Prehistoric Complex

           Il-Ħaġar Museum

           Inquisitor’s Palace

           Malta Classic Car Collection

           Malta National Aquarium

           Mdina Cathedral Museum

           MUŻA

           National Museum of Archaeology

           National Museum of Natural History

           Palazzo Falson Historic House Museum

           Playmobil FunPark

           Popeye Village

           St Paul's Catacombs

           The Knights of Malta

           The Malta Experience

           The Mdina Experience

           The Wignacourt Museum

 

           Download Application Form

 

  • Quality Assured seal for Restaurants - The scheme was launched in 2014 and covers all types of restaurants, including those within hotels. The two part assessment (mystery guest and follow-up announced visit) is an objective way to recognise restaurants committed to high levels of quality and professionalism. Participation is on a voluntary basis.

 


Contact:

For more information on the QA schemes, kindly contact the Quality Assured Unit either via email on qualityassured@visitmalta.com or on telephone number 2291 5701.