IT

Driving Digital Excellence with Trust, Innovation & Strategy

At the Malta Tourism Authority, the IT Directorate is a strategic enabler of transformation, powering every facet of the organization through secure, intelligent, and future-ready technology. We design, implement, and manage a high-performing IT ecosystem that fuels productivity, collaboration, and innovation across all levels of the Authority.

We are proud to have attained ISO 27001:2022 (Information Security Management) and ISO 9001:2015 (Quality Management) certifications — a testament to our commitment to excellence, data security, and continuous improvement.

Strategic IT Leadership for a Dynamic MTA

Our team works in close partnership with MTA Directorates to shape and execute an IT strategy that directly supports organizational objectives. Whether it’s through bespoke system development, strategic sourcing, or scalable cloud infrastructure, we ensure the IT function remains agile, responsive, and aligned with MTA’s evolving priorities.

Data at the Heart of Smarter Decisions

We empower data-driven decision-making by managing a centralized, secure, and resilient Data Centre, delivering timely access to critical information across departments. Our systems are engineered to support strategic, financial, and operational analysis — helping leaders act confidently and proactively.

Certified Cybersecurity & Quality Management

With ISO 27001:2022 certification, our information security practices meet globally recognized standards, ensuring that all digital assets and data are protected from internal and external threats. Our ISO 9001:2015 certification further validates our commitment to quality, governance, and continuous improvement in IT service delivery.

We uphold the highest standards in risk management, enabling secure mobile working, BYOD policies, and enterprise-wide threat mitigation — safeguarding both infrastructure and reputation.

Reliable Support that Powers Productivity

Our dedicated IT support team ensures every user across MTA operates at peak efficiency. From seamless hardware setups and software deployments to expert diagnostics and network troubleshooting, we deliver fast, effective, and professional IT support, underpinned by quality-assured processes.

The MTA IT department plans, operates and supports the organization's IT infrastructure, enabling business users to carry out their roles efficiently, productively and securely. The department must meet multiple business and technical requirements, provide a secure IT infrastructure and minimize costs.