Travel Operator & Excursion Organiser Application

Updated: 23.03.2020

Travel operator & Excursion Organiser application


Application to obtain a license for an Outgoing/Incoming Travel agency, Destination Management Company and/or Excursion Organiser.


An application can be filed online by following the link:


Applicable Laws

Chapter 409- Travel and Tourism Services Act-

Subsidiary Legislation 409.09- Travel Operators and Organized Excursion Operators Regulations-


Subsidiary Legislation 409.18- Package Travel Insolvency Fund Regulations-


Subsidiary Legislation 409.19- Package Travel and Linked Travel Arrangements Regulations-


Documents needed with application

  • Identity Card
  • An official Employment history from a Government Body (such as Jobsplus) and/or academic qualifications
  • Site Plan/Location
  • Police Conduct
  • Planning permit, Endorsed layout plans and site plan
  • Copy of Memo of Articles of association and company resolution if applicable
  • Professional indemnity Insurance Cover.


See Subsidiary Legislation 409.05


Within forty-five (45) days from the date of receipt of a complete application, the Authority shall determine whether to issue a licence. This period may, prior to the expiry of the relevant period, be extended by the Authority for one period of not more than sixty (60) days. Such extension and the reasons behind it shall be notified to the applicant without delay.

Incomplete Application Forms

In the case of an incomplete application form, the Authority shall, without delay, inform the applicant of the need to supply any additional information or documentation, or of the need to conduct any interviews or inspection.
Nonetheless, when the Authority has not determined whether to issue a licence to an applicant, within the periods mentioned above, such applicant shall not be deemed, for all intents and purposes of law, to be licensed.


Means of Redress or Appeal

Any person who feels aggrieved by a decision of the Authority, as provided in article 14(1) of Chapter 409- Travel and Tourism Services Act, may appeal to the Tourism Appeals Board, on payment of the prescribed fee  within fifteen (15) days from the date the decision on which the appeal is entered is communicated to the person concerned. Appeals should be addressed to: Dr. Lynn Faure (Tourism Appeals Board Secretary) Attention Mr. Paul Pace (Director Corporate Services)- Ministry for Tourism & Consumer Protection, 233, Republic Street Valletta VLT 1116, Malta.

Department ResponsibleMTA Licensing Department

Contact Persons:       

Mr. Kevin Fsadni - Director Product Development Directorate & Licensing
Tel: 22915600

Mr. Malcolm Zerafa - Manager Licensing
Tel: 22915717

General Enquiries -
Tel: 22915000


Authority: Malta Tourism Authority