Updated: 11.09.2023
License for a person who guides visitors in the language of their choice and interprets the cultural and natural heritage of Malta and/or specific area or areas and who possesses a specific relevant qualification and license issued and/or recognized by the Authority.
An application can be filed online by following the link: https://servizz.gov.mt/en/Pages/Culture-and-Leisure/Leisure/Tourism/WEB151/default.aspx
A temporary guide application form can be downloaded by clicking here. Please refer to the FAQs for more information.
Applicable Laws (Rights and Obligations)
Chapter 409- Travel and Tourism Services Act- https://legislation.mt/eli/cap/409/eng
Subsidiary Legislation 409.12- Tourist Guides Regulations- https://legislation.mt/eli/sl/409.12/eng
Documents needed with application
- Scanned copy of ID Card of Applicant
- Curriculum Vitae of Applicant
- Recent Police Conduct of Applicant
- Passport size photograph
- Copies of Certificates
Fees
The applicable fee is €25.00 (Application fee).
Method of Payment
Online payment is available via the Licensing Management System (LMS).
Timeframes
- Submission of application: 0
- Vetting of application: 5 days
- Applicant will need to submit documents based on the specific application following initial vetting process: The amount of time in this period depends on the applicant and the time taken by the applicant to provide such docs.
- Inspection/Assessment:
- In such step, once again, the timeline is dependent on the applicant whether the standards are provided or not at the establishment. In the case that standards are not met then the applicant is asked to rectify, and process is paused.
- Approval: 10 Days
Incomplete Application Forms
In the case of an incomplete application form, the Authority shall, without delay, inform the applicant of the need to supply any additional information or documentation, or of the need to conduct any interviews or inspection.
Nonetheless, when the Authority has not determined whether to issue a licence to an applicant, within the periods mentioned above, such applicant shall not be deemed, for all intents and purposes of law, to be licensed.
Means of Redress or Appeal
Any person who feels aggrieved by a decision of the Authority, as provided in article 14(1) of Chapter 409- Travel and Tourism Services Act, may appeal to the Tourism Appeals Board, on payment of the prescribed fee (applicable fees as per Legal Notice 409.05), within fifteen (15) days from the date the decision on which the appeal is entered is communicated to the person concerned. Tourism Appeals Board contacts and information can be found on https://www.tourismappealsboard.com/
Department Responsible: MTA Licensing Department
Contact Persons:
General Enquiries -
Tel: 22915000
Email: licencing.mta@visitmalta.com
Authority: Malta Tourism Authority