Outside Promotional Contact Application

Updated: 05.03.2020

Outside Promotional Contact Application


"OPC representative" means an individual who is employed or otherwise engaged by the marketing company to act as its representative in the making of outside promotional contacts as part of a communications campaign to attract prospective buyers.


An application can be filed online by following the link:



Applicable Laws (Rights and Obligations)


Chapter 409- Travel and Tourism Services Act- http://www.justiceservices.gov.mt/DownloadDocument.aspx?app=lom&itemid=8875&l=1


Subsidiary Legislation 409.16- Timeshare and timeshare-like products Promotion (licensing of OPC Representatives) regulations-



Documents needed with application

  • Copy of ID card passport of prospective Outside Promotional Contact
  • Two colour passport size photos
  • A recent police conduct certificate from his/her country of origin showing that the person is of good conduct.
  • A certificate or attestation drawn up by the marketing company that shall be employing or otherwise engaging the OPC representative, certifying that the person is competent to act as an OPC representative and that the said person has an acceptable educational background;
  • A certificate or attestation of acquired knowledge following appropriate training of not less than ten hours in the carrying out of duties which are normally carried out by an OPC representative in an ethical and respectful manner towards potential consumers of time share and timeshare like products; and in the regulatory framework governing this activity, including these regulations and any other law, particularly those concerning consumer rights in general and as may be specific to the promotion and selling of timeshare and timeshare-like products;
  • A written declaration signed by the applicant OPC representative committing to perform his duties in a proper and ethical manner; to abide by the provisions of these regulations and any other law, particularly those concerning consumer rights in general and as may be specific to the promotion and selling of timeshare and timeshare like products; to adhere to the conditions of his licence and to accept the fines and penalties indicated in these regulations.
  • A declaration by the licensee of the Marketing Company that the prospective OPC will be engaged only to promote resorts and timeshare like products of the marketing company submitting the application;
  • The marketing company shall deposit a bond in favour of the Authority for the amount of two thousand five hundred Euros (€ 2,500.00) for every OPC representative;
  • An applicant from an EU citizen needs to be registered with Jobsplus. A non-EU Citizens applicant would require a work permit issued by Jobsplus.



See Subsidiary Legislation 409.05


Within forty-five (45) days from the date of receipt of a complete application, the Authority shall determine whether to issue a licence. This period may, prior to the expiry of the relevant period, be extended by the Authority for one period of not more than sixty (60) days. Such extension and the reasons behind it shall be notified to the applicant without delay.

Incomplete Application Forms

In the case of an incomplete application form, the Authority shall, without delay, inform the applicant of the need to supply any additional information or documentation, or of the need to conduct any interviews or inspection.
Nonetheless, when the Authority has not determined whether to issue a licence to an applicant, within the periods mentioned above, such applicant shall not be deemed, for all intents and purposes of law, to be licensed.


Means of Redress or Appeal

Any person who feels aggrieved by a decision of the Authority, as provided in article 14(1) of Chapter 409- Travel and Tourism Services Act, may appeal to the Tourism Appeals Board, on payment of the prescribed fee  within fifteen (15) days from the date the decision on which the appeal is entered is communicated to the person concerned. Appeals should be addressed to: Dr. Lynn Faure (Tourism Appeals Board Secretary) Attention Mr. Paul Pace (Director Corporate Services)- Ministry for Tourism & Consumer Protection, 233, Republic Street Valletta VLT 1116, Malta.

Department ResponsibleMTA Licensing Department

Contact Persons:       

Mr. Kevin Fsadni - Director Product Development Directorate & Licensing
Tel: 22915600
Email: kevin.fsadni@visitmalta.com

Mr. Malcolm Zerafa - Manager Licensing
Tel: 22915717
Email: malcolm.zerafa@visitmalta.com

General Enquiries -
Tel: 22915000
Email: licencing.mta@visitmalta.com   


Authority: Malta Tourism Authority