STAR Service Awards
The STAR Service Awards are an important initiative through which the Malta Tourism Authority is able
to give public recognition to all those who work directly or indirectly in the tourism industry.
The process is completely tourist-driven and as an incentive for tourists to participate the MTA offers a free holiday back to Malta to one lucky winner. The lottery winner for 2009, a Belgian tourist who visited Malta last September, won a prize consisting of two complimentary return flights (courtesy of Air Malta) and accommodation for two persons on bed and breakfast basis. For full details on the nomination process please view the Frequently Asked Questions.
Establishments interested in participating in the STAR Service Awards may collect STAR nomination forms free of charge from the MTA Head Office in Valletta. Nomination forms may also be delivered directly to establishments. Kindly contact the Quality & HR Development Unit for more details.
STAR Service Awards 2010
The STAR scheme for 2010 began on the 1st January 2010 and all nominations received till the 31st December 2010 are automatically included in the scheme. STAR performers of 2008 and 2009 will not be eligible for the 2010 awards.
STAR Service Awards 2009
The 5th edition of the STAR Awards was held on the 24th February 2010 at the Hotel Phoenicia. 14 STARS were awarded for excellence in service, while all the finalists received recognition - this was the result of more than 11,000 nominations received from tourists nominating hundreds of different people. The 14 STAR performers each received a certificate, an 18ct gold lapel-pin and an €800 cash prize, whilst the remaining finalists received a certificate and a €150 cash prize.
The recipients of the STAR Service Award for 2009 were: