Quality Assurance

The Malta Tourism Authority quality assurance initiatives are designed at recognising good standards undertaken by tourism service providers and/or individual workers in the tourism industry. Some of these voluntary initiatives are:

 

Eco-Certification: is an audit covering environmental criteria in tourism accommodation establishments.  Tourism accommodation establishments interested in the Eco-Certification scheme must be ready to commit themselves to a process of continuous improvement in order to reduce their impact on the environment

STAR Awards: (Special Thanks And Recognition) is all about acknowledging and rewarding the hard work, dedication and excellent hospitality demonstrated by workers in contact with tourists.

Quality Service Audit: The Quality Service Audit (QSA) recognises and promotes quality service in all hotel categories.

For more information, please contact the Quality Assurance Unit on tel. no: 22915272 or email john.magri@visitmalta.com